PRODUCT EXPERIENCEREFERENCE UI

Repair / Maintainer App

Inspect product context, access authorised fields, record repair evidence and submit lifecycle events without becoming the legal DPP authority.

Explore experience map Architecture P02 Review readiness

Repairers, maintainers, refurbishers and recyclersPrimary persona

P02/P04Architecture

Reference UIService readiness

ACTOR TRUST CONTEXT

Who is acting, under whose authority, on which thing and with what evidence?

The portal is an experience surface on top of the shared trust service.

IDENTITYVerified repairer / maintainer

ORGANISATIONService provider / workshop identity

ASSURANCERole- and risk-based authentication

MANDATERepair / maintenance entitlement or delegated work order

THINGResolved product, parts and lifecycle context

ACTIONInspect · repair · maintain · capture evidence

AUTHORITYSource owners remain authoritative for regulated facts

EVIDENCEInspection, repair, part and lifecycle evidence

Access rule: Public/low-risk reads do not require identity by default; privileged, restricted or state-changing operations require policy-qualified actor context.

CURRENT PORTALField Operations App

Switch portal

CONSUMERConsumer / Owner App DPP Public / Restricted Viewer

BUSINESS OPERATIONSEconomic Operator Portal Field Operations App Distributor / Marketplace Portal

AUTHORITYRegulator / Customs Portal

OPERATIONSOperations Admin Portal Device / Thing Operations Console

BUILDDeveloper Integration Portal

View all 9 portals →

PERSONA & JOBS TO BE DONE

The surface exists to complete governed business work.

Tasks are tied to purpose, authority and evidence rather than generic dashboard features.

PRIMARY PERSONA

Repairers, maintainers, refurbishers and recyclers

Inspect product context, access authorised fields, record repair evidence and submit lifecycle events without becoming the legal DPP authority.

CORE JOBS

Identify thing
Repair scope
Parts / materials
Evidence capture
Lifecycle event
Restricted field access

PORTAL WORKFLOW

From job to state and evidence.

Select a phase to continue to the actual product-reference screens below.

01RESOLVE 02INSPECT 03AUTHORISE 04REPAIR / MAINTAIN 05CAPTURE EVIDENCE 06UPDATE LIFECYCLE

ACTUAL PRODUCT UI

Approved product-reference UI

Images are preserved from the corresponding UI/UX package; the website optimizes delivery and framing without altering screen content.

Scan and Resolve Resolve Success

Inspection Capture Evidence

Repair Capture Evidence

Maintenance Maintenance Complete

CORE WORKFLOW

Every privileged action carries context.

The portal passes request/context into policy and domain services; it does not write directly to authoritative stores.

01Request / context

02Authentication

03Mandate / purpose

04Policy decision

05Field-level view

06Business action

07Evidence / audit

ROLE, MANDATE & DISCLOSURE

Access is not a single role check.

Persona, purpose, mandate, assurance, lawful basis, jurisdiction and data classification may all influence the decision.

01REQUESTIdentity · Resource · Purpose

02PIP CONTEXTRole · Mandate · Attributes

03PDP DECISIONPolicy · Lawful basis · Risk

04PEP ENFORCEMENTAllow · Deny · Mask · Constrain

05COMPOSED VIEWPermitted fields only

CLAIMS & EVIDENCE

The screen can display a fact without becoming its authority.

User actions map to evidence, claims and state transitions with source/owner/limitation context.

Portal-related trust claims
Claim	Statement	Status	Evidence	Limitation
CLM-004	Regulatory DPP responsibility is not equivalent to legal ownership.	REFERENCE ARCHITECTURE	EVD-ARCH-P03;EVD-ARCH-P04	Applicable product-group law governs regulatory responsibility.
CLM-005	Ownership is represented as an evidence-backed claim with provenance and dispute handling.	UI/UX BASELINE	EVD-ARCH-P03;EVD-UX-CONSUMER	Does not itself determine legal title in every jurisdiction.
CLM-006	Custody/possession may differ from ownership and are maintained as separate relationships.	REFERENCE ARCHITECTURE	EVD-ARCH-P03	Legal meaning remains jurisdiction/application dependent.
CLM-007	Delegation/mandate has issue, activation, verification, revocation/expiry and evidence semantics.	REFERENCE ARCHITECTURE	EVD-ARCH-P02	External mandate/credential sources may remain authoritative.
CLM-008	Authentication, authorization and field disclosure are separate policy decisions.	REFERENCE ARCHITECTURE	EVD-ARCH-P02	Exact IAM protocols depend on deployment.
CLM-009	Persona, purpose, mandate, assurance, lawful basis, jurisdiction and data classification may influence disclosure decisions.	REFERENCE ARCHITECTURE	EVD-ARCH-P02	Policy inputs vary by deployment and lawful basis.

INTEGRATIONS & TRACEABILITY

Portal action → service → evidence → external boundary.

The page cross-links the portal to modules, APIs, evidence and canonical architecture.

Architecture mapping

P02/P04

Policy services

PIP · PDP · PEP · field disclosure

Evidence outputs

Decision log · provenance · correlation · lifecycle evidence

External systems

Only through governed connectors / external wallets

ARCHITECTURE WORKSHOP

Review Repair / Maintainer App against your workflow.

Use a workshop to map your actors, mandates, business objects, external systems and evidence requirements to the portal baseline.

Request a workshop Explore architecture

PRODUCT EXPERIENCE CONTRACT

From screen to state, policy and evidence

This Experience is a governed business surface, not an isolated dashboard. Every privileged action crosses service, policy and evidence boundaries; the UI does not access repositories directly.

PERSONARepairers, maintainers, refurbishers and recyclers

BUSINESS OUTCOME / FLOWScan → inspect → authorise technician → perform repair/maintenance/circularity work → capture evidence → update lifecycle

BUSINESS OBJECTThing, work order, repair/maintenance event, parts/material evidence

POLICY / DISCLOSURETechnician credential, purpose, write scope, safety and lifecycle transition policy

EVIDENCEInspection/work completion/part replacement/lifecycle evidence

API / EVENTResolver / Lifecycle / Evidence APIs

ARCHITECTUREP02 · P03 · P04 · P05

MATURITYUI/UX BASELINE

AUTHORITY BOUNDARYFacts remain authoritative only in their source domain. The Experience may display or orchestrate them without becoming the system of record.

ACTUAL UI*_final.png is embedded only when the approved source binary and provenance are available. The build must not fabricate a screenshot to fill a missing source.

Field Operations App

Screen → Action → Business Object → Authority → Policy → State Transition → Evidence → API/Event/Connector → Architecture.

REFERENCE PRODUCT UIUI/UX BASELINEPROVENANCE-GOVERNED